Only those aged 19 or older can stay alone. Minors must be accompanied by a guardian to stay, and identification must be presented at check-in.

If breakfast is included in the room rate, you can enjoy a generous breakfast at the buffet restaurant.

Whether breakfast is included depends on the package you selected at the time of reservation.

For details, please refer to your reservation confirmation or contact our reservation team at 043-290-1000.

※ Please note that depending on hotel circumstances, a set menu (choice of American or Korean breakfast) may be served instead.

• Check-in: From 3:00 PM

• Check-out: By 11:00 AM

Early check-in and late check-out are subject to room availability and may incur additional charges.

• Early Check-in: Check-in before 10:00 AM will be charged a full night’s rate. From 10:00 AM to the standard check-in time, an additional fee of KRW 11,000 per hour applies.

• Late Check-out: After 11:00 AM, an additional fee of KRW 11,000 per hour applies. Check-out after 4:00 PM will be charged a full night’s rate.

A reservation confirmation and a valid ID of the guest may be required.

Room upgrades may be available at check-in depending on availability, and additional charges may apply.

Full payment for the stay is required at check-in. If payment is not completed, a credit card pre-authorization may be conducted as needed.

• You can use the hotel’s underground parking on B2 and the outdoor parking lot.

• Guests can park for free during their stay with prior registration.

• General parking fees: Free for up to 20 minutes / 1,500 KRW for 30 minutes (500 KRW per 10 minutes) / Maximum 30,000 KRW per day.

Free cancellation and full refund are available up to 6:00 PM one day before check-in.

After that, a 100% cancellation fee will be charged.

Reservation changes are subject to room availability and may incur additional charges.

Please contact our reservation team at 043-290-1000 for assistance with your change request.

• Premium bedding and towels

• Complimentary bottled water, coffee, tea, and electric kettle

• Premium bathroom amenities (shampoo, conditioner, body wash, body lotion, soap)

• Hairdryer and bidet

• Slippers and bathrobe

For more details, please refer to the [Room Information page].

All rooms are non-smoking, and a special cleaning fee will be charged for smoking violations.

• Extra beds are available upon request (advance reservation required, additional charges apply).

• Cribs for infants under 12 months are provided free of charge (limited quantity, advance request required).

Pets are not allowed.

Cooking is not allowed in the rooms.

Free Wi-Fi is available throughout the hotel, and you can connect in each room using individual Wi-Fi credentials (ID/password).

• If you have lost an item, please contact the front desk or customer service center at 043-290-1000 immediately.

• According to hotel policy, lost items may be kept for a certain period before being disposed of.

• A 24-hour business center is available (next to the front desk on the 21st floor).

• Services such as printing, faxing, and PC use are provided (some services may incur fees).

ENFORDE Hotel offers two types of memberships:

1. ENFORDE Membership

   A premium membership program with three tiers — Silver, Gold, and Platinum.

   Depending on the tier, benefits include room vouchers and Urban Oasis access.

   For more details, please visit:

   https://builder.enford.co.kr/membership/

2. Urban Oasis Membership

   This membership grants access to ENFORDE Hotel’s premium wellness facilities in the city.

   Benefits include discounts on rooms and F&B, as well as access to the pool and fitness center.

   For more details, please visit:

   https://builder.enford.co.kr/membership/urbanoasis/

Membership registration is available in person at the Banquet Reservation Office.

For inquiries, please contact +82-43-290-1100.

Membership benefits apply to guest rooms, F&B, and the Urban Oasis.

- Complimentary room vouchers

- Urban Oasis access vouchers

- Exclusive membership discounts

To receive discount benefits, you must present your membership card, and it must be used by the member only.

Please note that the card cannot be used after its expiration date, so be sure to use it within the valid period.

Selected beverages and some dishes from the Chinese restaurant Beijing are available for takeout.

For details, please contact the restaurant directly.

Via Latte, Sizzling House, Mama Chae, and Beijing offer private rooms of various sizes to accommodate groups.

ViaLatte (Buffet), Sizzling House (Steakhouse), Mamachae (Korean Cuisine), Beijing (Chinese Restaurant), The Lounge Licht 21 (Lounge & Bar)

Applicable up to 12 years old.

You can use the breakfast buffet without a reservation, but there may be a wait during busy hours.

Available at the Viarrate Restaurant on the 2nd floor of the hotel.

For more details, please visit our website:
Homepage > F&B > Viarrate, or click the link below.
https://enfordhotels.com/dining/detail/?dining_id=4&lang=eng

Yes, it is available even for non-staying guests.

You can dine without a reservation, but availability may be limited depending on the restaurant’s situation on the day.
Phone reservations are available:

• Via Latte: +82-43-290-1212

• Sizzling House: +82-43-290-1203

• Mamachae & Beijing: +82-43-290-1201

• The Lounge Licht 21: +82-43-290-1234

Only a limited selection of vegetarian dishes is available.
For more details, please contact the restaurant directly.

Room service is available.
Please refer to the room service menu provided in your room.

There is no separate children’s menu available.

There are no specific event packages available.

A private room is available for group reservations of up to 32 people.
For more details, please contact the restaurant directly at +82-43-290-1212.

Cash, credit cards, and hotel gift certificates are accepted.
(Guests staying at the hotel may also charge to their room.)

Bringing in outside food or drinks (including alcohol) is not allowed.

There is no formal dress code, but for safety reasons, guests wearing room slippers or bathrobes may be restricted from entering.

Pets are not allowed in the restaurant.

Children under the age of 13 are not allowed to enter the fitness center.

For the Lagoon Pool (indoor swimming pool), children aged 12 and under, including toddlers and preschoolers, may enter only when accompanied by a guardian.

Urban Oasis is an exclusive space for members and hotel guests.

Access is limited to hotel guests and those who hold a valid membership.

Membership registration will be available through the designated department or management company.

Urban Oasis facilities are regularly closed on the first Monday of every month.

Guests staying in the hotel can use the fitness center free of charge.

Please note that indoor training shoes are required for access. Changing rooms and sauna facilities are also available.

Access to the swimming pool is complimentary only for guests who have booked a package that includes pool access. Otherwise, an additional fee will apply.

The Lagoon Pool is open from 06:00 to 22:00.

Please note that the pool is unavailable during water quality maintenance times: 11:00–11:30 and 16:00–16:30.

The Lagoon Pool facility covers an area of 1,893.6㎡ (approximately 572.81 pyeong).

It features a 25-meter lap pool, a family pool, an event pool, and a jacuzzi.

Urban Oasis is an exclusive facility for members and hotel guests only.

Access is restricted for those without a valid membership.

There are no rooms that include a private sauna.

The hotel offers a variety of laundry services, including dry cleaning, washing, ironing, and express service (fees apply).

For added convenience, a coin-operated laundry room is also available exclusively for hotel guests on the 1st floor.

For your convenience, luggage storage service is available at the concierge desk both before check-in and after check-out.

Please feel free to use the service at any time.

Urban Oasis is exclusively available to hotel guests and membership holders.
General access is restricted for non-members.

[Off-season] Adults: ₩55,000 / Children: ₩33,000

[Peak season (July–August)] Adults: ₩77,000 / Children: ₩55,000

For more information about the Urban Oasis membership, please refer to the Membership section.

The age policy for Urban Oasis is as follows:

Children: Over 36 months to 12 years old

Free admission: Under 36 months

The dress code is as follows:

• All types of indoor swimwear are permitted (including beachwear, rash guards, aqua shoes, and bikinis).

• The lap pool is restricted to guests wearing indoor swimwear only.

• Entry is not allowed in non-swimwear clothing (e.g., cotton shorts, jeans).

The rental items and water play regulations for the Lagoon Pool are as follows:

🏖 Rental Items

- Free Rental: Life jackets, beach towels (available at the pool safety station)

- Paid Rental: Swim caps, goggles (inquire at reception)

💧 Pool Rules

- Use of large tubes is not allowed (only infant arm rings and neck floats are permitted)

- Both rental and personal life jackets are allowed

- Children under 150 cm in height are required to wear a life jacket when using the pool

Urban Oasis is an exclusive facility for hotel guests and membership holders only.
For a safe and pleasant experience, please review the following guidelines:

💳 Admission & Fees

- Members: Please refer to the Membership section on the website for detailed pricing.

- Hotel Guests: Seasonal rates (off-season and peak season) are available on the detailed information page.

🏷️ Entry Procedure

1. Present your membership card or room key at the Urban Oasis reception on the 4th floor

2. Receive a locker key and entry wristband

3. Enter through the gate using the automatic sensor system

Please note: The wristband is automatically recognized. Be mindful not to enter unauthorized areas.

For inquiries regarding conventions, weddings, or first-birthday celebrations (doljanchi),
please contact the Enford Hotel Banquet Reservations Office.

Tel: +82-43-290-1100

Email: bqr@enfordhotels.com

Approximately 1,200 vehicles can be parked free of charge.

For conventions, the following support is provided:

• Flexible space layout tailored to the event’s purpose and scale

• Advanced audio-visual and lighting equipment

• High-speed Wi-Fi and business support services

• (Optional, paid) Coffee & snack breaks and banquet menus

For more details, please refer to the Convention section under Convention & Wedding on the official website.

The hotel offers six types of convention halls along with VIP waiting rooms:

• 3F Grand Ballroom

• 3F Jikji Hall

• 3F Uam Hall

• 2F Hwarang Room

• 18F Executive Lounge (E.F.L)

• 3F Juseong Hall

• 3F VIP Waiting Room

• 3F Pyebaek Room (Traditional Wedding Room)

For more information, please refer to the Convention section on the official website.

Here are the special benefits offered for a premium wedding experience at Enford Hotel:

• Extended Ceremony Time: A minimum of 2 hours is allocated for each wedding to ensure a relaxed schedule with no crowding between events.

• Customizable Services: Except for meal costs, all other services can be freely selected based on the couple’s preferences.

• Premium Catering: No instant ingredients are used — all dishes are freshly prepared by in-house hotel chefs using quality raw ingredients.

• Ample Parking: A spacious parking area accommodating over 1,200 vehicles is available.